For organizations with dedicated IT resources, Toughbook Plus provides on-call technical support and fast repair turnaround times. Toughbook Plus allows organizations to reduce the internal demands on IT resources and lower downtime.
- 24-hour, 365-day-a-year access to best-in-class technical support for in- and out-of-warranty Toughbook mobile computers.
- Streamlined repair process with next-business-day shipping within the United States.
With Toughbook Plus, organizations receive unlimited access to toll-free, 24-hour-a-day technical support year-round. Because Toughbook mobile computers are known for lasting longer than the standard three-year warranty, Panasonic ensures parts availability for all models for up to seven years after discontinuation. When it’s time to retire a Toughbook mobile computer, end-of-life recycling is handled at Panasonic’s designated recycling facility free of charge.
In addition, with Toughbook Plus In-Warranty Services, Panasonic’s National Service Center offers superior service, with the average repair turnaround time of four days or less.