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Warranty Service Levels  |  Toughbook Services


To keep organizations up and running at the speed of business, Panasonic offers industry-leading Warranty Service Levels for all Toughbook products. Offering three warranty options — Toughbook Premier, Toughbook Preferred and Toughbook Plus — customers can chose a service level that fits their deployment, support and management needs.

Toughbook Service Levels

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Toughbook Plus

Toughbook Plus

Provides unlimited, year-round technical support, the Priority Exchange program and four-day-or-less repair turnaround, increasing worker productivity and lowering total cost of ownership.

 $60.00 

Toughbook Preferred

Toughbook Preferred

Helps companies optimize user uptime with unlimited, 24/7 technical assistance, preferred repair handling, the Priority Exchange program and industry-leading support throughout the project.

 $80.00 

Toughbook Premier

Toughbook Premier

Offering unlimited, 24/7, 365-days-per-year technical support; preferred repair handling; the Priority Exchange program; deployment and asset tracking; and disk image management.

 $180.00 

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